Thank you for visiting and shopping at our store. The following are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that high volume periods may cause slight delays in processing.
2. Shipping Rates and Delivery Estimates We currently ship within the United States. Shipping charges for your order will be calculated and displayed at checkout.
- Shipping Method: Standard US Shipping
- Estimated Delivery Time: 3 to 5 business days
- Shipping Cost: Free standard shipping on all orders. (Note: You can edit this part if you prefer to charge a flat shipping rate)
3. Shipment Tracking Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will typically become active within 24 hours of dispatch.
4. Customs, Duties, and Taxes Our store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages and Lost Packages We take great care in packaging our products securely. However, if you receive your order damaged, or if the package is lost in transit, please contact us immediately so we can assist you. Please save all packaging materials and damaged goods, as they may be required to file a claim with the shipping carrier.
6. Contact Us If you have any questions or concerns regarding your order’s shipping status, please feel free to reach out to our support team:
- Email: contact@keymondo.shop
- Address: 112 Stratford Park, Crane, IN 47522, United States